Winsome Care Ltd is a private limited company registered with Companies House (registration number 15713079) and based at Anfield Business Centre, 58 Breckfield Road South, Liverpool, L6 5DR.
We are registered with the Care Quality Commission (CQC) to provide the regulated activity of personal care within supported living settings across Liverpool and wider Northwest.
Winsome Care Ltd provides regulated personal care and support to people living in supported living settings across Liverpool and wider Northwest. Our service enables people to live in their own homes, within properties managed by independent housing providers, whilst receiving the tailored personal care and support they need to maintain and increase their independence.
Winsome Care Ltd is a private limited company registered with Companies House (registration number 15713079) and based at Anfield Business Centre, 58 Breckfield Road South, Liverpool, L6 5DR. We are registered with the Care Quality Commission (CQC) to provide the regulated activity of personal care within supported living settings across Liverpool and wider Northwest.
"Empowering through Compassion," capture the core philosophy that every person deserves support which upholds their dignity, promotes independence, and respects their right to make choices about their own life. Every decision we make is guided by a simple question: does this empower the person, and is it delivered with genuine compassion?
Learn MoreThe company is owned and directed by two experienced professionals who bring complementary expertise to the organisation: Mr Oluwadara Odetoyinbo, who serves as Director and Nominated Individual, and Mrs Rejoice Odetoyinbo, who serves as Director and Registered Manager. Both directors share equal ownership and decision-making authority, and both are committed to building a service that achieves and sustains an Outstanding CQC rating.
Our TeamWinsome Care Ltd provides regulated personal care and support to people living in supported living settings across Liverpool and wider Northwest. Our service enables people to live in their own homes, within properties managed by independent housing providers, whilst receiving the tailored personal care and support they need to maintain and increase their independence.
We deliver regulated personal care, including assistance with washing, bathing, dressing, eating, toileting, mobility, medication management, and health monitoring.
We also provide holistic, non-regulated support covering meal preparation, domestic tasks, community access, social activities, education, employment, and daily living skills development.
All support is delivered in line with a co-produced, person-centred support plan developed with the individual, their family or chosen representatives, and relevant professionals.
We use an electronic care management system to record and monitor all aspects of care delivery in real time, ensuring accurate oversight, evidence of compliance, and the highest standards of accountability.
We provide specialist supported living services to the following six groups of adults:
who may require support due to physical disabilities, long-term health conditions, acquired brain injuries, or a combination of needs
who may need support due to age-related conditions such as frailty, mobility difficulties, chronic health conditions, or early-stage cognitive decline
who require assistance with personal care, mobility, and daily living activities whilst maintaining maximum autonomy
who benefit from specialist support guided by person-centred dementia care principles and NICE Guideline NG97
including those living with depression, anxiety, bipolar disorder, schizophrenia, personality disorders, and other enduring mental health conditions
supported in full alignment with CQC's Right Support, Right Care, Right Culture framework and the REACH Standards
Each person referred to us undergoes a comprehensive pre-support assessment to determine whether we can meet their needs safely and effectively. We only accept referrals where we are confident we can deliver safe, effective, caring, responsive, and well-led support from the outset.
The decision to establish a supported living service in Liverpool was based on a thorough analysis of local need, market opportunity, and the expertise of our founding team. Liverpool is a city with significant health inequalities, higher-than-average prevalence of learning disabilities, mental health conditions, and physical disabilities, and a growing population of older adults who need community-based support.
The Transforming Care Programme and the national policy direction set out in Building the Right Support (NHS England, 2015) continue to drive the relocation of people with learning disabilities and autistic people from inpatient settings into community-based supported living. Liverpool City Council's commissioning priorities emphasise the need for person-centred, flexible, and outcome-focused supported living services that promote independence and reduce reliance on residential care.
Our founders identified that, despite the presence of several established providers in the area, there remains a gap in the market for a provider that combines specialist knowledge across all six service user bands, a commitment to the REACH Standards, genuine person-centred practice, and a small enough scale to maintain the close, responsive, and relationship-based approach that larger providers can struggle to sustain. Winsome Care Ltd was founded to fill this gap, starting small, building a strong reputation, and growing organically based on demonstrated quality and positive outcomes.
To be a leading provider of supported living services in Liverpool and the wider Northwest, recognised for delivering outstanding, person-centred support that enables people to live fulfilling, independent, and meaningful lives in their own homes.
To provide high-quality, compassionate, and individualised personal care and support services that promote independence, choice, dignity, and wellbeing for every person we support. We achieve this by employing skilled, well-trained, and motivated staff; by working in genuine partnership with the people we support, their families, and external professionals; and by maintaining the highest standards of governance, compliance, and continuous improvement.
The following six values underpin every aspect of our service and are embedded in our recruitment, training, supervision, and quality assurance:
Supporting people to make their own decisions and take control of their lives, in accordance with the principles of the Mental Capacity Act 2005.
Delivering care with genuine warmth, kindness, empathy, and respect for the whole person, not just their care needs.
Operating with transparency, honesty, and accountability in all dealings with the people we support, their families, staff, commissioners, regulators, and partner organisations.
Pursuing continuous improvement in all areas of service delivery, governance, and staff development, with the ambition of achieving and sustaining an Outstanding CQC rating.
Celebrating diversity and ensuring that all people are treated equitably, regardless of age, disability, gender, race, religion, sexual orientation, or any other protected characteristic under the Equality Act 2010.
Working collaboratively with people, families, advocates, commissioners, health professionals, housing providers, and community organisations to achieve the best possible outcomes.
Our management team brings a rare combination of social work, mental health, psychology, and human resource management expertise. This means we can support people with complex and co-occurring needs without needing to refer out to external agencies for guidance on matters relating to the Mental Capacity Act, safeguarding, mental health, or workforce management. Our Registered Manager is a qualified social worker and Trainee AMHP, whilst our Nominated Individual is a CIPD-qualified HR professional with direct experience in CQC-regulated supported living.
We are committed to CQC's Right Support, Right Care, Right Culture framework from the very outset, not as a retrospective adjustment to existing practice, but as a foundational principle embedded in every process, policy, and staff interaction. People with learning disabilities and autistic people are supported to have maximum choice, control, and independence, with restrictive practices avoided wherever possible.
Our initial scale allows for a genuinely responsive and relationship-based approach. Each person we support knows their support workers, and our support workers know each person as an individual. This relational model is central to achieving the best outcomes and will be protected as we grow, with careful attention to maintaining manageable caseloads and continuity of staffing.
Our quality assurance systems go beyond minimum compliance. We operate regular unannounced spot checks, monthly medication audits, quarterly support plan reviews, quarterly health and safety audits, and annual quality reviews against all 34 CQC quality statements. The Registered Manager maintains direct involvement in care delivery through regular observations, shadowing sessions, and direct engagement with the people we support.
Winsome Care Ltd operates in full compliance with all applicable legislation, including the Health and Social Care Act 2008, the Care Act 2014, the Mental Capacity Act 2005, the Mental Health Act 1983, the Equality Act 2010, the Human Rights Act 1998, the Data Protection Act 2018 and UK GDPR, and all relevant health and safety and safeguarding legislation.
CQC Framework Alignment
We align our service with CQC's single assessment framework, structured around 34 quality statements grouped under the five key questions: Safe, Effective, Caring, Responsive, and Well-Led. Our policies and procedures are mapped to each quality statement, and we use this mapping for ongoing self-assessment and continuous improvement.
Specialist Care Standards and Guidance
We align our service with CQC's single assessment framework, structured around 34 quality statements grouped under the five key questions: Safe, Effective, Caring, Responsive, and Well-Led. Our policies and procedures are mapped to each quality statement, and we use this mapping for ongoing self-assessment and continuous improvement.
We would love to hear from you. Whether you are looking for supported living for yourself, a family member, or someone you work with professionally, our team is ready to help.
