We Provide The Best Services

At Winsome Care, we take pride in offering personalised care that promotes independence and empowers individuals to make their own choices about their living arrangements and lifestyle. 

We prioritise person-centred care. We believe the best outcomes come from working together and focusing on what truly matters to you, increasing your engagement and satisfaction with our services. You remain at the heart of all planning and service development, empowering you with choice, control, and independence. We take the time to understand your preferred communication style—whether spoken language, sign language, visual aids, objects of reference, gestures, or other tools. Whatever your needs, we are here to support you.

 
 

Support When You Need It

Our mission is to ensure support that’s shaped around your needs. Whether you are living with mental health needs, learning disabilities, or autism, we are here to provide care and assistance whenever it’s required, day or night. At Winsome Care, we carefully match each person with dedicated support staff to promote consistency, trust, and exceptional quality of care. Together, we offer the following services:

Our Supported Living Services

Every individual’s needs and circumstances are unique, and we are committed to providing person-centred support that respects your values, beliefs, and background within a safe and supportive environment. As part of our commitment to safety, we complete thorough risk assessments to promote your wellbeing and protect other residents and our staff. To maintain a safe and high-quality service, we implement the following measures:

  • 24-hour support availability, ensuring help is accessible whenever it’s needed.
  • Respectful and professional boundaries, ensuring privacy, dignity, and rights are upheld in every interaction.
  • Comprehensive risk assessments carried out on arrival and regularly reviewed, ensuring support plans reflect current needs and preferences.

  • Positive risk-taking approaches that encourage independence while keeping individuals, staff, and others safe.

  • Clear, personalised support plans developed in partnership with you, your representatives (if appropriate), and relevant professionals.

  • Staff trained in safeguarding, de-escalation, and emergency procedures to ensure safe and appropriate responses at all times.

  • Regular health and safety checks of the environment, equipment, and fire safety systems to maintain a secure living space.

  • Medication management procedures that follow best practice guidelines, including safe storage, administration, and record-keeping.

  • Effective communication with health and social care professionals to ensure safe, coordinated care.

  • Incident reporting and learning processes used to review events, improve practice, and prevent recurrence.

Improved quality of life

Safety and hazards risk assessments

Improved mental and physical health

Mental stimulation and enrichment

Promote Independence

Innovative approaches to care